The Office Bar and merchandise shop are open only during the festival itself, and are located upstairs in the town hall.
2025 Opening hours are as follows:
| Office | Shop | Bar | |
| Thu 10th July | 15:00-21:00 | 14:00-22:30 | 18:00-23:30 |
| Fri 11th July | 15:00-21:00 | 12:00-23:00 | 18:00-23:30 |
| Sat 12th July |
10:00-14:00 & |
10:00-23:00 |
18:00-23:30 |
| Sun 13th July | 16:00-21:00 | 12:00-23:00 | 18:00-23:30 |
